North America’s ESG endeavours: quarterly progress reports

These quarterly reports underscores our commitment to sustainability, social responsibility and corporate governance across our North American locations. While we acknowledge there’s much more ground to cover, we continue in the pursuit of realising our vision to benefit our employees, our clients and our planet.

Q1 highlights

• Active food-sharing programs for waste reduction
• Reduced waste and energy consumption by removing large printers
• Standardised non-toxic cleaning products for each office
• Enhanced inclusive talent acquisition measures
• Increased region-wide DEI training
• Additional mental health support programs
• Organised community service engagements

Q2 highlights

• Water efficient fixtures installed in all North American offices
• Implementation of reduced temperature set points
• 66% increase in family-style orders to reduce food packaging
• Organised events with educational institutions for student growth and career development
• Community volunteer days booked across all North American offices
• The build-outs of our Green Resource Libraries are underway

Q3 highlights

• Documented travel patterns, frequent flyer habits and associated carbon emissions
• Completed a cleaning supply audit across all offices
• The expansion of our Toronto office’s Green Library initiative to other locations in North America
• Ongoing coaching support for new hires through a structured 30/60/90 review process
• Established partnerships with an educational organisation supporting local schools and a cancer foundation dedicated to advancing cutting-edge care

As we progress through this transformative journey, navigating challenges and seizing opportunities, these quarterly ESG updates symbolise transparency and accountability. Additionally, we hope they set a noteworthy benchmark for our industry peers to adopt in pursuing a more sustainable and equitable future.

Related article: Our ESG commitments: paving the way for a more sustainable future